IT Officer

Key facts

About the role

Highlights

• Job Title: IT Officer
• Company: Samiautomotive Technology
• Employment Type: Full-Time
• Location: Meskel Flower, Gazebo to AU Road, beside Jetour Showroom, Addis Ababa.
• Job Summary
• Manage daily IT operations and provide technical support, especially for GPS tracking systems and automotive technology.
• Key Responsibilities
• Maintain computers, printers, software, and IT infrastructure.
• Provide technical support and troubleshoot Windows, internet, and software issues.
• Configure GPS tracking devices, platforms, communication settings, and user accounts.
• Monitor GPS systems and resolve connectivity and technical problems.
• Support GPS platform users and coordinate with device suppliers and service providers.
• Maintain records of GPS devices, SIM cards, configurations, software, and licenses.
• Manage user accounts, passwords, access permissions, and data backups.
• Support networks, Wi-Fi, routers, and internet connections where possible.
• Perform system updates, maintenance, and security tasks.
• Assist management and departments with technical issues.
• Prepare technical reports and maintain IT documentation.

Required qualifications

• Qualifications and Requirements
• Diploma or Bachelor’s degree in IT, Computer Science, Telecommunications, or a related field.
• Required experience in GPS tracking, fleet management, telematics, or automotive technology.
• Practical experience configuring GPS tracking devices and platforms.
• Knowledge of GPS systems, GSM/GPRS/4G communication, and device settings.
• Good skills in computer hardware, software, Windows, and networking.
• Understanding of LAN, Wi-Fi, routers, TCP/IP, cloud systems, IT security, and data protection.
• Database knowledge is an advantage.
• Strong troubleshooting, communication, and customer-service skills.
• Ability to work independently and in a team.
• Preferred Skills
• GPS tracking and fleet management platforms.
• GPS tracker configuration and communication protocols.
• GSM/GPRS/4G networks and SIM card management.
• TCP/IP, networking, and server/cloud-based systems.
• Database management, vehicle telematics, and automotive technology.
• Personal Attributes
• Responsible, trustworthy, and detail-oriented.
• Quick learner with strong problem-solving skills.
• Well organized and customer-focused.
• Able to work under pressure and communicate effectively with technical and non-technical staff.

Skills

How to apply