Deputy General Manager (DGM)

Key facts

About the role

Highlights

• Position Title: Deputy General Manager (DGM)
• Department: Executive Management
• Reports To: General Manager
• Duty Station: Addis Ababa
• Salary: Attractive, according to the company’s salary scale.
• Key Duties and Responsibilities
• Support the General Manager in implementing company strategies and overseeing daily operations.
• Coordinate technical teams to ensure timely and high-quality project delivery.
• Monitor project schedules, budgets, deliverables, and performance indicators.
• Coordinate with departments, clients, and stakeholders to resolve operational and technical challenges.
• Prepare management reports and recommend improvements to operational efficiency.

Required qualifications

• Required Qualifications
• Master’s degree or higher in Computer Science, Software Engineering, Electrical and Communication Engineering, or a closely related field.
• A recognized managerial certificate is an advantage.
• Required Work Experience
• At least 6 years of relevant professional experience, including a minimum of 3 years in a supervisory or managerial position.
• Required Managerial Skills
• Operational planning and execution.
• Project scheduling, monitoring, reporting, and performance evaluation.
• Team coordination, staff supervision, and resource management.
• Client communication, issue resolution, and stakeholder coordination.
• Risk identification, problem-solving, and timely decision-making.
• Required Technical Skills
• Practical knowledge of software development, system analysis, database management, and application deployment.
• Understanding of Artificial Intelligence (AI), Big Data, Data Analytics, Business Intelligence, and enterprise software solutions.
• Ability to coordinate developers, software engineers, system analysts, and technical project teams.
• Knowledge of software testing, quality assurance, system integration, and technical documentation.
• Experience with Agile methodologies, project management tools, and IT service delivery.
• Additional Value-Adding Skills
• Combination of technical expertise and managerial competence.
• Strong leadership, integrity, accountability, and results-oriented thinking.
• Excellent communication, analytical, and interpersonal skills.
• Ability to manage multiple projects and lead multidisciplinary teams.
• Experience in a software development or technology company is highly desirable.

Skills

How to apply